Emergency Services

Emergency Services

Case Study A public safety, technology enabled business transformation and change “Program of Projects”, for integrated command and control systems, across the full range of emergency services – delivered over a decade… Industry: Public Safety (Emergency Services) Clients: State Governments / Government Departments in Victoria, Queensland, South Australia, New Zealand and South East Asia) Services: Requirements, tender management, gateway assurance, design, architecture, testing and a full scope of program services. Value: $100m to $300m / project Timeframe: Commenced 1990’s – ten (10) year engagement Overview A “Program of Projects” that lasted a decade and involved the implementation of solutions in Queensland, Victoria, South Australia and New Zealand; and the provision of advice to governments in South-East Asia. These engagements involved the full scope of project services, including writing requirements and specifications for the integrated command and control system operations of all three emergency services, in response to emergency, “triple 0” calls. We managed every stage of every project through concept and analysis to tender; to detailed design, implementation (build and test), through to post implementation support and maintenance of this complex “system of systems” – to ensure our delivery of a fully functional solution achieved the outcomes we wanted and delivered the benefits our respective Government clients desired. We were the Program and Project Manager and Leader on these assignments. Each project took two to three years from commencement, to full implementation. Our work on this Program of Projects for Emergency Services achieved outstanding and valuable outcomes for the organisations and the communities they affected. Further Details These projects ranged in value from $100m – $300m / project. The...